F.A.Q

How long has your company been in business?

A-2-Z Websolutions LLC. was established on the island of Oahu in 2000 in the dot-com era. We offered domains, websolutions, business consulting, website designs, graphic design, virtual assistants, printing, and publishing. We then began offering remote work opportunities in 2011, recognizing the growing need for flexibility, balance, and freedom in the modern workplace. What started as a small initiative has now grown into a full commitment to providing meaningful careers that can be built from anywhere. By embracing remote work early, we’ve been able to create a supportive, flexible environment where our team members can thrive personally and professionally. We are partnered with Arise; however, not all of our opportunities are with them.

Can I work from anywhere?

You must legally reside in the United States and must be 18 years or older. You can provide your services from anywhere that is open to new applications. If you move, you are able to bring your work with you! How many jobs can you say that about?

*Currently, our partner Arise is not accepting applicants from the following states: California, Colorado, Connecticut, District of Columbia, Maryland, Illinois, Massachusetts, Minnesota, New Jersey, New York, Oregon, Pennsylvania, Vermont, Washington, and Wisconsin. (This also means you are unable to service from these states if you were to move to one of these states)

Yes ✅ — virtual assistants can work from any U.S. state, since most VA roles are fully remote. However, there are a few important points to keep in mind:

🔹 What Makes It Possible

- - - Remote by Nature – Virtual assistants handle tasks like scheduling, email management, data entry, customer service, and social media — all of which can be done online.
    - Client Flexibility – Most clients don’t require you to live in a specific state, as long as you can communicate effectively and meet deadlines.
    - Independent Contractor Setup – Many VAs are freelancers, which allows them to work with clients across the country (and even internationally).

🔹 Things to Consider

- - - State Laws & Taxes – You’ll still need to comply with your own state’s tax laws and business registration requirements.
    - Employment vs. Contract Work – Some companies that hire VAs as employees (not contractors) may limit opportunities to certain states due to labor laws or payroll compliance.
    - Time Zones – While you can work from any state, some clients may prefer you’re in (or near) their time zone for scheduling purposes.

✅ Bottom line: Yes, virtual assistants can work from any state, but the specifics may depend on whether you’re freelancing or working as a company employee.

What services can a virtual assistant provide?

A virtual assistant can offer a wide range of services, including administrative support, social media management, customer service, data entry, and project management. The specific services may vary based on the assistant's expertise and the client's needs.

How do I choose the right virtual assistant for my business?

When selecting a virtual assistant, consider their experience, skill set, and areas of specialization. It is also beneficial to review their previous work and client testimonials to ensure they align with your business requirements.

What are the benefits of hiring a virtual assistant?

Hiring a virtual assistant can lead to increased productivity, cost savings, and access to specialized skills. Businesses can save up to 78% on operating costs by outsourcing tasks to virtual assistants, allowing them to focus on core activities.

How do I communicate with my virtual assistant?

Effective communication can be maintained through various platforms such as email, video conferencing, and project management tools. Establishing clear communication channels is essential for successful collaboration.

What is the typical cost of hiring a virtual assistant?

The cost of hiring a virtual assistant can vary widely based on their experience, location, and the complexity of tasks. On average, rates can range from $15 to $75 per hour, depending on the services provided.

Can a virtual assistant work on a flexible schedule?

Yes, many virtual assistants offer flexible scheduling options. This allows them to accommodate different time zones and client preferences, ensuring that tasks are completed promptly.

How do I ensure the confidentiality of my business information with a virtual assistant?

To protect your business information, our independent contractors are bound by a non-disclosure agreement (NDA). This legal document ensures that the virtual assistant is obligated to keep your information confidential.

What tools are commonly used by virtual assistants?

Virtual assistants often utilize a variety of tools to enhance productivity, including project management software (e.g., Trello, Asana), communication platforms (e.g., Slack, Zoom), and document sharing services (e.g., Google Drive, Dropbox)

Why do I have to pay for a background check if I want to work-from home?

Great question! Background checks are required to ensure that our clients know they are protected using our independent contractors. Sometimes, they may need to run another background check on a federal level, depending on the position you applied for.

What companies are you partnered with?

We are partnered with Arise, hospitals, telehealth companies, cruise lines, energy companies, hotels, banks, roadside assistance, health insurances, rent-a-car companies, sporting goods, colleges, clothing stores, jewelry stores, gift shops, funeral homes, schools, craft stores, home care agencies, nursing agencies, fraud departments, and beauty salons.

What are the benefits of working from home?

Working in your pajamas is a HUGE plus, work-life balance, and creating your own schedule.

What equipment would I need to start?

You would need your computer and or laptop, landline, noise-canceling headset, and a quiet place to work. Remember, you are an independent contractor, which means you are your own business. Having a home office is wonderful to have, but it's not required.

Does that mean I will be an employee of A-2-Z Websolutions?

No, you will be an independent contractor which means, you will be responsible for your federal and state taxes. At the end of the year you are issued a 1099, if you have any questions please contact a tax professional.

Does your company offer bonuses?

Yes! We believe in recognizing and rewarding great work. In addition to competitive pay, we offer performance-based bonuses to team members who go above and beyond.

Bonuses may be awarded for:

- - Meeting or exceeding performance goals
  - Delivering outstanding customer service
  - Contributing to team success
  - Special projects or seasonal achievements

We value the hard work and dedication of our remote team, and our bonus structure is one way we show our appreciation.

If I refer a friend, would I be compensated?

We appreciate when our team members and community help us grow. That’s why we offer a Referral Bonus Program.

When you refer a qualified friend who successfully joins our team, you may be eligible for a bonus as a thank-you for your referral.

Referral bonuses may vary depending on the role, project, or program. Full details are provided once your referral is confirmed as hired and active with our company.

F.A.Q

How long has your company been in business?

Can I work from anywhere?

You must legally reside in the United States and must be 18 years or older. You can provide your services from anywhere that is open to new applications. If you move, you are able to bring your work with you! How many jobs can you say that about?

Yes ✅ — virtual assistants can work from any U.S. state, since most VA roles are fully remote. However, there are a few important points to keep in mind:

🔹 What Makes It Possible

Remote by Nature – Virtual assistants handle tasks like scheduling, email management, data entry, customer service, and social media — all of which can be done online.

Client Flexibility – Most clients don’t require you to live in a specific state, as long as you can communicate effectively and meet deadlines.

Independent Contractor Setup – Many VAs are freelancers, which allows them to work with clients across the country (and even internationally).

🔹 Things to Consider

State Laws & Taxes – You’ll still need to comply with your own state’s tax laws and business registration requirements.

Employment vs. Contract Work – Some companies that hire VAs as employees (not contractors) may limit opportunities to certain states due to labor laws or payroll compliance.

Time Zones – While you can work from any state, some clients may prefer you’re in (or near) their time zone for scheduling purposes.

✅ Bottom line: Yes, virtual assistants can work from any state, but the specifics may depend on whether you’re freelancing or working as a company employee.

What services can a virtual assistant provide?

A virtual assistant can offer a wide range of services, including administrative support, social media management, customer service, data entry, and project management. The specific services may vary based on the assistant's expertise and the client's needs.

How do I choose the right virtual assistant for my business?

When selecting a virtual assistant, consider their experience, skill set, and areas of specialization. It is also beneficial to review their previous work and client testimonials to ensure they align with your business requirements.

What are the benefits of hiring a virtual assistant?

Hiring a virtual assistant can lead to increased productivity, cost savings, and access to specialized skills. Businesses can save up to 78% on operating costs by outsourcing tasks to virtual assistants, allowing them to focus on core activities.

How do I communicate with my virtual assistant?

Effective communication can be maintained through various platforms such as email, video conferencing, and project management tools. Establishing clear communication channels is essential for successful collaboration.

What is the typical cost of hiring a virtual assistant?

The cost of hiring a virtual assistant can vary widely based on their experience, location, and the complexity of tasks. On average, rates can range from $15 to $75 per hour, depending on the services provided.

Can a virtual assistant work on a flexible schedule?

Yes, many virtual assistants offer flexible scheduling options. This allows them to accommodate different time zones and client preferences, ensuring that tasks are completed promptly.

How do I ensure the confidentiality of my business information with a virtual assistant?

To protect your business information, our independent contractors are bound by a non-disclosure agreement (NDA). This legal document ensures that the virtual assistant is obligated to keep your information confidential.

What tools are commonly used by virtual assistants?

Virtual assistants often utilize a variety of tools to enhance productivity, including project management software (e.g., Trello, Asana), communication platforms (e.g., Slack, Zoom), and document sharing services (e.g., Google Drive, Dropbox)

Why do I have to pay for a background check if I want to work-from home?

Great question! Background checks are required to ensure that our clients know they are protected using our independent contractors. Sometimes, they may need to run another background check on a federal level, depending on the position you applied for.

What companies are you partnered with?

What are the benefits of working from home?

Working in your pajamas is a HUGE plus, work-life balance, and creating your own schedule.

What equipment would I need to start?

You would need your computer and or laptop, landline, noise-canceling headset, and a quiet place to work. Remember, you are an independent contractor, which means you are your own business. Having a home office is wonderful to have, but it's not required.

Does that mean I will be an employee of A-2-Z Websolutions?

No, you will be an independent contractor which means, you will be responsible for your federal and state taxes. At the end of the year you are issued a 1099, if you have any questions please contact a tax professional.

Does your company offer bonuses?

Yes! We believe in recognizing and rewarding great work. In addition to competitive pay, we offer performance-based bonuses to team members who go above and beyond.

Bonuses may be awarded for:

Meeting or exceeding performance goals

Delivering outstanding customer service

Contributing to team success

Special projects or seasonal achievements

We value the hard work and dedication of our remote team, and our bonus structure is one way we show our appreciation.

If I refer a friend, would I be compensated?

We appreciate when our team members and community help us grow. That’s why we offer a Referral Bonus Program.

When you refer a qualified friend who successfully joins our team, you may be eligible for a bonus as a thank-you for your referral.

Referral bonuses may vary depending on the role, project, or program. Full details are provided once your referral is confirmed as hired and active with our company.