Frequently Asked Questions

How long has your company been in business?

A-2-Z Websolutions LLC. was established in 2000 on the island of Oahu during the dot-com era. We began with domains, websolutions, business consulting, website design, graphic design, virtual assistants, printing, and publishing.

In 2011, we expanded into remote work opportunities, creating flexible, work-from-home careers. Today, we continue to grow while supporting both businesses and independent contractors.

*What services do you offer?
We provide complete business solutions, including:
• Website design & development
• Domain registration & management
• Virtual assistant services
• Publishing & formatting support
• Business setup & branding
• Ongoing website maintenance

*Do I need experience to get started?
No experience is required. We work with:
• Beginners starting from scratch
• Established business owners looking to grow

*What is included in your virtual assistant services?
Our virtual assistants provide:
• Administrative support
• Customer service
• Data entry
• Social media assistance
• Daily business operations support

*Do you offer work-from-home opportunities?
Yes. We provide remote opportunities through our virtual call center and support services, allowing individuals to work and grow from home.

*Can you help me start my business from scratch?
Yes. We assist with:
• Domain selection
• Website setup
• Branding
• Business structure

*How do I get started?
• Contact us directly
• Select the service you need
• We guide you through each step

*Can I work from anywhere?
You must reside in the United States and be 18 years or older. You can work from anywhere that is open for applications, and if you move, you can take your work with you.

*Important notes:
• Must legally reside in the U.S.
• Must be 18+
• Work is portable if you relocate
• Some states may be restricted through partner programs

*What are the benefits of hiring a virtual assistant?
• Increased productivity
• Cost savings
• Access to specialized skills
• More focus on core business tasks

*How do I communicate with my virtual assistant?
• Email
• Video conferencing
• Project management tools

*What is the typical cost of hiring a virtual assistant?
Rates vary based on experience and services:
• $15 – $75 per hour

*Can a virtual assistant work on a flexible schedule?
Yes. Many offer flexible scheduling based on client needs and time zones.

*How do you protect my business information?
• All contractors are bound by a Non-Disclosure Agreement (NDA)
• Confidentiality is strictly enforced

*What tools do virtual assistants use?
• Trello / Asana
• Slack / Zoom
• Five 9

*Why is there a background check for work-from-home roles?
• Ensures client safety and trust
• May include additional federal checks depending on the role

*What companies are you partnered with?
• Arise
• Hospitals & telehealth companies
• Banks & insurance companies
• Cruise lines & hotels
• Retail, colleges, and more

*What are the benefits of working from home?
• Flexible schedule
• Work-life balance
• Comfortable work environment

*What equipment do I need to start?
• Computer or laptop
• Landline
• Noise-canceling headset
• Quiet workspace

*Will I be an employee?
No. You will be an independent contractor.
• Responsible for your own taxes
• Issued a 1099 at year-end

*Does your company offer bonuses?
Yes. Bonuses may be awarded for:
• Meeting performance goals
• Excellent customer service
• Team contributions
• Special projects

*Do you offer referral bonuses?
Yes. You may receive a bonus when:
• You refer a qualified candidate
• They are hired and active